I considered yanking the drive myself with the support of a friend familiar with the disassembly of these types of devices and with the appropriate tools, but ASUS Support was clear that such action would void the warranty, and at the same time would not confirm whether the system would boot with a different drive installed. With the internal drive unalterable and unbootable, no user-level software remedy is available. I didn't really get an explanation nor was ASUS Support of any help- and they did try!- so that's my best guess. Any ideas?įurther updates and conclusion (for those searching):īasically, the internal SSD was 'frozen', presumably by the UEFI Secure Boot module. I've submitted a ticket to ASUS, and I'm stuck. I do have the Bitlocker recovery key if that will be needed to recover the system. I don't know how it interacts with Windows 10 and is related to Bitlocker etc. I understand that I can use unbitlocker to access it, but I'm not worried about that- I'll resetup the laptop if needed, but I need to get Windows working first!
I can view the system partitions bar the Bitlocker partition.
#GPARTED USB SECURE BOOT FULL#
I have full input and can connect to WIFI. Getting into X on the live image pretty much confirms that the hardware itself is fine. Updating to the latest BIOS firmware, from 2.02 to 3.03, which resulted in no UEFI changes and the same symptoms booting a Linux Live distro and using gparted to delete the partitions- gparted cannot make changes to the partitions to delete them
#GPARTED USB SECURE BOOT INSTALL#
booting a Windows 10 USB install image, Secure Boot must be disabled for this- Selecting 'Recover' or 'Install' both result in Setup not loading These have resulted in either the system being stuck at the ASUS logo or asking for a boot drive. clearing the Secure Boot keys back to setup selecting the drive as the boot option rather than the Windows install on the drive It came up with 99% battery with the error above, and the BIOS has been fully functional. This happened while the laptop was left on hibernate in a bag. Special details: it's Windows 10 Home 圆4, and Bitlocker is enabled on the main partition
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